Return and Refund Policy

Our return policy is applied for 14 days upon receiving your order. We do not cover the cost of return shipping. Kindly contact us in advance for smooth process.

We accept full refunds or an exchange request if the item arrives damaged or the wrong item was sent. We will need you return the item. Refund will be processed in 2x24 hours after we received the item.

We accept size exchange for shoes. However, since we do not cover the return shipping, kindly ensure you choose the right size. If you need help in deciding the size, please contact us directly.

We highly suggest to measure your foot then follow our shoe size chart to know your exact size, we are not responsible for an incorrect order in size and do not cover the cost of return/exchange shipping.